Theft in the subway

Prevention tips

Pickpockets

• Always carry your purse or backpack close and in front of you
• Be sure that every part of your purse or backpack is fastened shut
• Never leave your personal effects on the seat beside you: if you fell asleep they would be very easy to steal
• Store your money someplace that is not easy to reach and apart from your credit cards
• Get your money out ahead of time before getting on the bus or into the subway so that you don’t have to open your bag or wallet in public
• Only carry the necessary documents (for instance, if you do not have to drive, leave your driver’s licence at home)
• If you are a victim, immediately contact your banking institutions to let them know that your cards have been stolen. Then, ask a Métro police officer to file a report in order to avoid falling victim to fraud.

Wireless devices

• Be particularly vigilant and avoid unnecessarily displaying your personal electronic devices (MP3 player, iPod and iPhone, cell phone, etc.)
• Do not use your electronic device where you are more vulnerable
• When you play your music very loud, you sometimes don’t see danger coming your way. Be sure that you can hear outside noises and be alert to suspicious behaviour.
• File a complaint with the police. Describe the suspect(s) and the direction they took. Indicate the serial and IMEI number identifying the device.

Bullying

• When travelling alone, pick a wagon in which there are already many people.
• When you leave the station, use well-lit streets, and avoid small side-streets.
• Women should use the Entre deux arrêts service provided by the STM
• In a crowd, watch out if you are squeezed in or jostled.