In the scope of their daily activities, the police are called upon to respond to the citizens’ safety concerns. That’s why the SPVM wants its officers to listen to the public, to make sure they’re offering the services people expect.
Special efforts are made to develop trust between police officers and the public. In every neighbourhood, close, regular contact with the citizens is maintained in order to:
This allows the police to adapt their actions to reflect concerns that have been identified.
The cultural communities in Montréal are numerous and diverse. Every immigrant community has to rise to the challenge of adapting the cultural wealth of its own values and customs to the realities of its adoptive country.
The SPVM strives to serve all of the citizens of its territory, and it is sensitive to the particular situation of the members of Montréal’s cultural communities. The organization wants to meet the specific needs of these groups as they would any other citizen.
To succeed with this angle of their mission, police officers have to get to know and understand the various communities in order to develop the trust needed to establish mutual cooperation. To this end, a variety of bridge-building activities are held with the various cultural communities, such as:
The SPVM makes use of many different opportunities to develop good relations with the people it serves. For example, SPVM officers participate in recurring activities that strengthen their ties with the people and at the same time develop public awareness about specific social concerns.
The annual theme week program includes a variety of community activities such as police visits to community groups, information booths, information meetings with youth and parents.