To improve customer service, the SPVM has put in place different ways for people to report an event through making a report.
For a number of minor offences (for example, theft in a vehicle or mischief), you can file an event report online or have the report taken by a police officer at a local police station.
Filing a report by phone
Filing a report by phone is available in any of the following situations:
People who wish to report this type of event may call 9-1-1 from 8 am to 10 pm, 7 days a week. A police analysis agent will determine the nature of the event and if the situation applies. Then, it will be suggested that the person forward the information to the report filing centre (CRRÉ). The CRRÉ staff will contact you within 24 hours to complete the event report.
Filing a report online
Filing a report online is available in any of the following situations:
Report-taking at the desk
People may also prefer to go to their local police station to file an event report. Each of the 33 local police stations offer service at the desk.
Report-taking at the mobile desk
At celebratory events (neighbourhood events, festivals, sporting and cultural events etc.) or in a targeted area, incident reports may be taken directly on-site, in a specially equipped and identified SPVM vehicle.